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Saturday, July 15, 2006

Companies employing techniques to monitor their employees

    Greetings everyone!  I'm Jayna Sheffield at the business desk and on this glorious Saturday afternoon I'd like to interrupt your weekend to pass along some very interesting tips to you.  This was supplied to us by our New York bureau and I thought it would be a good idea for me to discuss briefly.
According to a recent survey published in New York this past week, it appears that many large and medium sized companies have entered into a very new age of monitoring the activities of their employees.  They are now using emails, cameras, gps tracking, and security cards to monitor the comings and goings of their employees.  They are now using email monitors to check incoming and outgoing emails from their company and these monitors are a combination of software as well as human monitors.  They are asking or rather demanding that their employees use security cards to badge in and out of work.  They are using video cameras to watch over their employees at work and they are using GPS tracking to monitor the vehicles of company personnel.
I can fully understand why so many companies feel the necessity to use these techniques but on the other hand companies need to ensure that they don't cross the line when it comes to encroaching in the privacy of their employees.  What we have here is companies using every possible weapon in their arsenal to protect themselves from such things as Internet scams, identity theft, theft of private and confidential company information, security breaches, and more.  However, employees also need to ensure that companies don't cross the line when it comes to the protection of their private and personal lives.  If a company uses these methods during work hours then I really don't see a problem but if they are used to monitor employees after hours then we move into a very uncertain area. 
Then, we have to look at how far should a company go when it comes to monitoring their employees during work hours.  Should a company be allowed to monitor the personal emails of its employees during work hours and if so does this mean that an employee should expect its employer to monitor emails that they receive from and send to friends, emails that they send and receive during the course of online transactions, plus more?  Does this mean that employees may be subjected to video cameras spying on them in washrooms?  Does this mean that employees could be caught on camera nodding off in their cubicles, picking their noses, biting their nails, or so on and so on?  How are companies going to ensure that they do not cross the line when it comes to using these methods and what criteria are they going to use when it comes to determining what is relevant and what is not re the protection of their company?
Whatever the outcome of this let us hope that the American government will step in to provide some clear guidelines that will protect both employers and employees.
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