The problem with Double Day
Hey there! I'm Alix Shadonnay at the Untappedwealth.com business desk.
For the past few months we have been receiving several complaints re the way Double Day treats its members. It appears that this well known book club is using some very interesting techniques and tactics to practically bully their members into taking books from them. From what we've been hearing, they get unsuspecting persons to sign up with them then they bombard them on a monthly basis with long lists of books and if you're not careful to put "Don't send" next to the books that you don't want they assume that you want them and they send them to you. Next they bill you for the books that you never requested and they hound you like dogs after a bone until you either pay or close your account. However, it's not the end. Even if you put a "Don't send" next to the books that you don't want and send back the form to them they charge you for something called fulfillment charges then they start to threaten you by saying that they will send a collection agency after you if you don't pay up.
We decided to send an investigator to look into these complaints and sure enough our investigator found that Double Day is indeed using bullying tactics to threaten some of their customers. Our investigator has found that the Double Day customer service department is much less than courteous and downright rude. They are not willing to help and their threatening notes are totally out of hand. One customer in particular has not ordered any books in over a year and they closed their account over three months ago. Yet Double Day sees it fit to keep sending threatening notes telling this customer that if they don't pay the fulfillment fees they will send a collections agency after them. From what our investigator could ascertain, this customer does not owe anything and has returned all of the unrequested books unopened and in tact. So why is Double Day still hastling her?
If you're tired of working for someone else, if you would like to explore the idea of working for yourself, if you're tired of having to battle heavy traffic each day on your way to work, then you need to read "Untapped Wealth Discovered." This book is filled with ideas to help you make the right decision and it is a present best seller. It is affordable and is written by two authors with over 20 years of experience.
Visit www.untappedwealth.com/order.htm to pick up a copy.
For the past few months we have been receiving several complaints re the way Double Day treats its members. It appears that this well known book club is using some very interesting techniques and tactics to practically bully their members into taking books from them. From what we've been hearing, they get unsuspecting persons to sign up with them then they bombard them on a monthly basis with long lists of books and if you're not careful to put "Don't send" next to the books that you don't want they assume that you want them and they send them to you. Next they bill you for the books that you never requested and they hound you like dogs after a bone until you either pay or close your account. However, it's not the end. Even if you put a "Don't send" next to the books that you don't want and send back the form to them they charge you for something called fulfillment charges then they start to threaten you by saying that they will send a collection agency after you if you don't pay up.
We decided to send an investigator to look into these complaints and sure enough our investigator found that Double Day is indeed using bullying tactics to threaten some of their customers. Our investigator has found that the Double Day customer service department is much less than courteous and downright rude. They are not willing to help and their threatening notes are totally out of hand. One customer in particular has not ordered any books in over a year and they closed their account over three months ago. Yet Double Day sees it fit to keep sending threatening notes telling this customer that if they don't pay the fulfillment fees they will send a collections agency after them. From what our investigator could ascertain, this customer does not owe anything and has returned all of the unrequested books unopened and in tact. So why is Double Day still hastling her?
If you're tired of working for someone else, if you would like to explore the idea of working for yourself, if you're tired of having to battle heavy traffic each day on your way to work, then you need to read "Untapped Wealth Discovered." This book is filled with ideas to help you make the right decision and it is a present best seller. It is affordable and is written by two authors with over 20 years of experience.
Visit www.untappedwealth.com/order.htm to pick up a copy.
posted by Editor at
9:52 AM
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